IT Support Manager

open until filled
Computer Science
University of Cambridge
Cambridge, United Kingdom
£41,526-£52,559 GBP

The Department of Computer Science and Technology is an academic department within the University of Cambridge that encompasses Computer Science, along with many aspects of Engineering, Technology and Mathematics. Building on its long and distinguished history as the Computer Laboratory, the Department continues with world class teaching and research.

The department is recruiting for an IT Support Manager, who will be responsible for an IT budget approaching £450k per annum. You will work alongside academic staff to develop strategic technical plans and implement them in an ever-evolving digital environment.

You will supervise and manage a team of IT staff and work closely with the Head of Department, Deputy Heads of Department, Departmental Secretary and IT Infrastructure Specialist.

Your key duties will include front line support, commissioning, operation and maintenance of the IT infrastructure and continual monitoring of its performance, ensuring the best possible capabilities for the department to continue its growth and deliver the best in Research and Teaching. Managing Windows AD and database systems are an important part of this role and experience of Linux, Windows, Mac, Android and iOS is also required. You are quick to learn new skills, able to develop a thorough understanding of new technologies as they arise and keen to work alongside researchers to support unusual or specialist needs.

The successful candidate will have demonstrable experience in an IT leadership capacity, working at a strategic level to implement positive change in a department or group supporting in excess of 100 people. Education to a degree or postgraduate level (or equivalent industrial experience) is essential. Strong communications skills and the ability to work with colleagues and students at all levels is a fundamental part of the role. For further information, please refer to the further particulars.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a standard Disclosure and Barring Service check.

The post is full-time working 37 hours per week.

Only applications received before 11.59pm on 30th April 2020 will be considered, with an interview taking place during the week-commencing 18th May 2020.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please ensure that you upload your Curriculum Vitae (CV) and a covering letter in the upload section of the online application. The covering letter should outline how you match the criteria for the post and why you are applying for this role. If you upload any additional documents which have not been requested, we will not be able to consider these as part of your application.

Please also include details of two professional referees, including e-mail address and phone number, who can be contacted prior to interview.

Please quote reference NR22828 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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