Library Assistant

open until filled
University of Cambridge
Cambridge, United Kingdom

Come and join a busy, friendly 'front of house' team and support researchers and students in discovering our world class research collections.

An exciting opportunity has become available to join an energetic team as a Library Assistant in the Reader Services Division of the University Library. The successful applicant will be assisting in the provision of high-quality library services in a customer-focused environment.

This post is part of the Reader Services Desk team within the Reader Services Division and as such the postholder can be assigned to any aspect of the team's work. The Reader Services Desk is the main reception point for all visitors to the Library and the Milstein Exhibition Centre, receiving over 800 visits per day, and is usually the first point of contact for telephone and email enquiries.

Duties will include providing a welcoming first point of contact to the Library's readers and visitors; the accurate operation of the Library's automated system to carry out all aspects of circulation services; staffing of the Reader Registration Office on a rota basis; assisting in the induction, training and supervision of staff; documenting procedures and ensuring effective internal communication; updating library guides and webpages; dealing with general enquiries; and handling the movement of books across the Library by sorting and shelving. Involvement in outreach activities will also form part of the post's duties.

Applicants should be user-focused and able to provide a friendly and efficient service at all times. This post requires excellent interpersonal and IT skills; dedication; flexibility; and the ability to work unsupervised as well as part of a team. Regular lunch, evening and Saturday duties are required.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries may be directed to Liam Austin, Reader Services Supervisor, tel 01223 333030 or email

The closing date for applications is Friday 21st February 2020.

Interviews are expected to take place on Wednesday 4th March 2020.

Please quote reference VE22300 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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